At Z-Communications, Inc. we take pride in providing our customers with highest level of service. For further assistance or additional questions, please contact us.
- Can I place an order using a hardcopy order form?
- How do I contact the Customer Service Department?
- Can I open a credit account with Z-Communications?
- How can I find the status of my order?
- How will my orders be shipped?
- Can I track my order through Z-Communications even though it’s been shipped already?
Can I place an order using a hardcopy order form?
Yes, you can place orders using the following Sales Order Form (PDF 615 KB).
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How do I contact the Customer Service Department?
There are a number of ways you can reach our Customer Service department. You can contact us via our contact page; or call us at (858) 621-2700 between the hours of 8:30 AM – 5:30 PM PST.
Can I open a credit account with Z-Communications?
Yes, it is possible to open a credit account with us. Just forward four to six current trade references (usually vendors that the customer is presently engaging in a similar level of business). Then, once the references are received, they will be processed by our accounting department and completed within three to five business days.
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How can I find the status of my order?
Considering that we use an order-tracking program that allows instantaneous tracking of all orders within a given month, one must simply present a purchase order number, part number, and quantity to our customer service representative and they will be able to immediately satisfy your request.
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How will my orders be shipped?
For the convenience of our customers, Z-Communications will comply with various modes of shipping at the customer’s request. These include pre-paid billing, billing to a customer’s freight account and other reliable methods and carriers. However, we offer an incredibly competitive rate for UPS that further highlights our incomparable low-cost service.
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Can I track my order through Z-Communications even though it’s been shipped already?
Please contact a customer service representative at our corporate headquarters to find the tracking number of your order, and you can contact the carrier directly through the following links:
For UPS, visit www.ups.com
For DHL Express, visit www.dhl.com
For Federal Express, visit www.fedex.com
